The Company complies with Canadian Federal and Provincial privacy laws and regulations including the Personal Information and Electronic Documents Act.
COLLECTION OF PERSONAL INFORMATION
Personal Information is information about you that identifies you as an individual, for example, your name, address, e-mail address, or telephone number.
We collect information that you voluntarily provide to us through responses to surveys, search functions, questionnaires, feedback. On some of our Sites, we offer health assessment tools that ask you to provide self-assessment information. We may also ask you to provide additional information such as your e-mail address if you want to obtain additional services, information, participate in a contest or to resolve complaints or concerns.
HOW DOES COMPANY USE INFORMATION GATHERED ABOUT ONLINE VISITORS?
Before forwarding us any personal information, please be advised that any information gathered on our Sites may be used in the aggregate for research and development relating to our Sites and/or for future site development and, if you ask us to, to send you promotional materials. In particular, we may use information gathered about you for the following purposes: to monitor interest in our range of products and to assist us to tailor the content of our Sites to your needs by collecting information about your preferences through tracking of patterns page views on our Sites; to create a profile relating to you in order to show you the content that might be of interest to you and to display the content according to your preferences; and, in circumstances where you have indicated that you wish to receive additional information, to send you information about us and promotional material about our products together with details of any offers we may have available from time to time.
PROMOTIONAL AND INFORMATIONAL OFFERS
With the permission of an online visitor, information submitted at the time of registration or submission may be used for marketing and promotional purposes by the Company provided notice of this fact is made available online. If a visitor objects to such use for any reason, he/she may prevent that use, either by e-mail request or by modifying the registration information provided. The Company uses reasonable efforts to maintain visitors' information in a secure environment. If you have submitted personal information and want to change it or opt-out, please contact us as described below.
DISCLOSURE OF INFORMATION
The Company will not disclose personal information that you provide on its Sites to any third parties other than to a Company agent except:
ii) to comply with legal requirements such as a law, regulation, warrant, subpoena or court order,
iii) if you are reporting an adverse event/side effect, in which case the Company may be required to disclose such information to bodies such as, but not limited to,Canadian and/or international regulatory authorities.
Please note that any of these disclosures may involve the storage or processing of personal information outside of Canada and may therefore be subject to different privacy laws than those applicable in Canada, including laws that require the disclosure of personal information to governmental authorities under circumstances that are different than those that apply in Canada.
Cookies are small text files which are placed on your computer or mobile phone when you visit a website.
They are widely used in order to make websites work or to work more efficiently and can be used to provide information to the owners of the site.
You can find more information about cookies and how to manage them on your computer at: www.allaboutcookies.org.
We may use the following types of cookies.
: These cookies are necessary for our website to function. They include, for example, cookies that enable you to log into secure areas of our website, and to use online forms.
: These cookies enable us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Third party cookies
: These cookies sent to your computer from a domain that is not managed by us, but by another entity that processes data obtained through cookies.
For example, we use Google Analytics cookies to measure the traffic in our website.
See below table for the list of Third Party Cookies used on this website.
- Google Analytics https://www.google.com/intl/en/policies/privacy/
- Facebook https://www.facebook.com/policy/cookies/
Please note that if you block cookies, your experience on our website may be impacted as we may then not be able to provide you with full access to all functionalities and contents of our website.
PROTECTION OF CHILDREN ONLINE
The Company considers the protection of children's privacy, especially online, to be of the utmost importance. We do not knowingly collect or solicit personal information from children nor do we allow them to become registered users of, or to request information through, our Sites or help-seeking information lines.
ADDITIONAL TERMS FOR CERTAIN WEBSITES
The following additional information applies to our Sites that require registration. Generally, you are not required to provide personal information as a condition of using our Sites, except as may be necessary to provide you with a product or service that you have requested.
PROTECTION OF INFORMATION
Our Commitment to Security
We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security,
and correctly use the information we collect online. The Company applies security safeguards appropriate to the sensitivity of the information,
such as retaining information in secure facilities and making personal information accessible only to authorized employees on a need-to-know basis.
Storage of Information:
ADMINISTRATIVE MANAGEMENT OF PERSONAL INFORMATION AND ADMINISTRATOR
Based on the above policies, for managing and conducting the confidential and personal information the Company assigns following person(s) as Administrative Manager for our Sites:
Division General Manager of Global Inbound | North America (contact information given below).
The contact details of the Data Protection Officer are as follows:
Henry Yau, Division General Manager, Global Inbound | North America
Last update 7/6/2020